order the type of staples one stashes in
a state of emergency — think Pop-Tarts
— and drink from a cocktail list that reads
like a James Bond movie script, with
names such as 007, Gentleman’s Spy and
Red Flag. It is safe to say The Underground
strives to immerse guests in the spy-and-bunker milieu. “When people come here it
is very much about the experience,” confirms general manager Benjamin Newby.
Bottle service can be part of that experience, and it certainly is the essence of VIP
service in club land, but management at
The Underground has come to realize that
offering an ice bucket and a bottle of Grey
Goose isn’t the only way to make guests
feel special. Newby, a native of the United
Kingdom, set about concocting something
different: “When I first arrived in the States
I spent time learning about mixology and
checking out other clubs. I came up with
an idea that would be an alternative to
bottle service.
“I started making tableside cocktails
at The Underground using typical bottle
service trays, but it looked sloppy and didn’t
quite work, so we sat down and refigured
it all,” he explains. “I eventually developed
the cocktail kits and that is what we’re
using now. What really makes it work is the
team; all my servers are smart as well as
attractive and they can make cocktails.”
The kits cost $12 - $15 per person,
with the exception of the ST G Kit, which
serves six people and involves a carafe of
St-Germain elderflower liqueur and Champagne, served on the rocks with a silver
Guests enjoy the subterranean, bunker feel of The
Underground while sampling the club’s alternative
bottle service, such as the Cosmo kit [left].
spoon at a price of $75. Kits are available
for the Cosmopolitan (Grey Goose, Cointreau, cranberry juice and freshly squeezed
lime wheels are shaken and strained
into Martini glasses and finished with an
orange flame garnish), the Mojito (fresh
mint and fresh lime wedges, Bacardi
Superior rum, a healthy spoonful of sugar
to facilitate the muddling, topped with
sparkling water) and Absinthe (a traditional
presentation of Pernod Absinthe involving
sugar and fire), all of which are prepared
tableside by the servers.
The result is VIP treatment and a little
theater. “People, our staff included, love it
when you can see the spark of the flamed
orange in a dark club,” quips Newby.
Brand participation has enabled The Underground to make the kits a success. Bacardi approached management and asked
that the Mojito kit involve Bacardi rum,
and due to the support, training and POS
Bacardi has given The Underground, the
club obliged, Newby explains. “Also, the
strong selection of rum flavors will allow
me to stretch the concept over summer
with flavored Mojitos featuring fresh fruit to
match the Bacardi flavor,” he adds.
For the ST G Kit, St-Germain provides
the carafes and silver spoons. “Our female
clientele love the ST G Kit. We serve it in a
carafe tableside,” explains Newby.
Another success on the kit roster is the
Absinthe kit. “When absinthe came back I
got really excited because it’s so naughty.
We use Pernod Absinthe and they were
amazing in providing us with spoons,”
Newby says. “We have a rule: only one
round of absinthe per table and only after
midnight. It adds to the mystique. It looks
really beautiful and when we light the sugar
cube, it offers a great visual effect.”
It all sounds like a lot of work when
Newby and his staff could simply plonk
down a bottle and glasses at the table and
be done with it. So why offer something
else? “Bottle service alone can be limiting,” he explains. “For example, I don’t
really like vodka; I’m more of a gin person.
But there could be others in my group
[who] do like vodka. With our cocktail kits
people aren’t stuck with one thing, and it’s
less expensive.”
According to Newby, the kits have not
had a massive impact on sales, but the
response has been positive. “It’s a real
selling point for us. It has garnered a lot of
local press; local drinks editors think it’s off
the charts,” he enthuses. “It does help our
early sales as well. The 9 - 11 p.m. crowds
don’t necessarily want to be spending on
bottle service.”
Of course not everyone is suffering in
this economy, and sometimes only a single
shining bottle of tequila or vodka will do.
Because of that, The Underground continues to offer bottle service, and patrons can
add a bottle to the kits for an additional $50.
Nowadays, guests can have their cocktail
… and their bottle too. NCB
Pameladevi Govinda writes about mixology, bars, wine,
travel and the good life from New York City and other
points around the globe.